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Terms and Conditions
Please read these terms of sale carefully before placing your order and keep a copy of these terms
and your order for future reference
1. Details of Contract
1.1. These terms and conditions apply to any consumer that orders from PCS4U.co.uk
1.2. PCS4U is trading name of National Asset Disposals Ltd. Our registered office
and trading address is Unit 4A Drummond Road Astonfileds Industrial Estate, Stafford, Staffordshire ST16 3HJ. We are registered in England and Wales under company number 14593676
. Our VAT number is GB448 2444 82
1.3. National Asset Disposals trading as PCS4U is known through these terms and
conditions as us, our, we, the supplier.
1.4. The customer throughout these terms and conditions is known as you or the customer.
1.5. No contract exists between you and us (National Asset Disposals) for the sale of any
goods until we (National Asset Disposals) has received and accepted your order and have
received payment in full (in cleared funds). Acceptance of your order will be communicated
to you by way of email at the point of the product(s) being despatched.
1.6. By way of clarification, an acknowledgement of your order will be sent to you via e-mail
when you place your order, but acceptance of your offer to buy the goods will not take place
until the Supplier has shipped your order.
1.7. The contract is subject to your right of cancellation (see below).
1.8. The Supplier may change these terms of sale without notice to you in relation to future
sales.
2. Description of Goods
2.1. The description and price of the goods you order will be as shown on our website at the
time you place your order.
2.2. The goods are subject to availability. If on receipt of your order the goods you have
ordered are not available in stock, we will inform you as soon as possible and refund or recredit you for any sum that has been paid by you or debited from your credit card for the
goods if alternatives are not suitable.
2.3. Every effort is made to ensure that prices shown on the Supplier's website are accurate
at the time you place your order. If an error is found, the Supplier will inform you as soon as
possible and offer you the option of reconfirming your order at the correct price, or cancelling
your order. If the Supplier does not receive an order confirmation within 14 days of informing
you of the error, the order will be cancelled automatically. If you cancel, the Supplier will
refund or re-credit you for any sum that has been paid by you or debited from your credit
card for the goods.
2.4. In addition to the price, you may be required to pay a delivery charge for the good(s).
2.5. The Supplier warrants that the goods will at the time of delivery correspond to the
description given by the Supplier. It is your responsibility to check the compatibility and
suitability of goods for any particular purpose before ordering. The Supplier reserves the right
to make without notice such minor modifications in specifications, designs or materials as it
may deem necessary or desirable by experience.
3. Payment
3.1. Payment for the goods and delivery charges can be made by any method shown on
the Supplier's website at the time you place your order. Payment is due at the time of
purchase.
3.2. There will be no delivery until cleared funds are received.
3.3. Payments shall be made by you without any deduction whether by way of set-off,
counterclaim, discount, abatement or otherwise unless you have a valid court order requiring
an amount equal to such deduction to be paid by the Supplier to you.
4. Delivery
4.1. The goods you order will be delivered to the address you give when you place your
order. An exception to this is if a different delivery address is stated whilst paying by PayPal.
4.2. The goods are at your risk from the time of delivery.
4.3. Orders placed before 3:00 pm on a working day will be processed that day and will be
delivered as per the requested delivery option provided no additional security checks are
required and all stock items are available. (A working day is any day other than weekends
and bank or other public holidays.)
4.4. If delivery cannot be made to your address for reasons that are in our control we will
inform you as soon as possible and refund or re-credit you for any sum that has been paid by
you or debited from your credit card for delivery.
4.5. If you deliberately fail to take delivery of the goods (other than items being damaged or
cancelled with prior agreement), upon return we shall contact you to amicably move forward.
4.6. If goods are returned to us as either being non-delivered, not collected or not signed for
we shall contact you using the email address provided. The goods will be stored for 90
days. After this time they will be resold. It is the customers responsibility to contact us for a
refund of any monies.
4.7. If you fail to take delivery because you have cancelled your contract under the The
Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
the Supplier shall refund or re-credit you within 14 days for any sum that has been paid by
you or debited from your credit card for the goods, less any expenses incurred for failed
delivery.
4.8. Every effort will be made to deliver the goods as soon as possible after your order has
been accepted. However, we will not be liable for any loss or damage suffered by you
through reasonable or unavoidable delay in delivery.
4.9. Upon receipt of your order you will be asked to sign for the goods received in good
condition. If you are unable to check the contents of the package at that moment in time
please sign for the parcel as "UNCHECKED". Failure to do so may affect any warranty
claims that you make thereafter.
4.10. You shall report any damage or shortage to the Supplier in writing within 2 working
days of delivery. Provided prompt notice of transit damage or loss is given and provided it is
proved to the Supplier’s satisfaction that such damage occurred in transit, the Supplier will
refund, repair or replace such goods free of charge to you.
5. Right to Cancel
5.1. The terms and conditions of sale detailed below are provided for your information, in
line with legislation contained in The Consumer Contracts (Information, Cancellation and
Additional Charges) Regulations 2013. This legislation covers items bought where there is
no direct contact between the Supplier and the consumer.
5.2. You have the right to cancel this contract within 14 days without giving any reason.
5.3. The cancellation period will expire after 14 days from the day on which you acquire, or
a third party other than the carrier and indicated by you acquires, physical possession of the
goods.
5.4. To exercise the right to cancel, you must inform us PCS4U, Unit 4A Drummond Road Astonfileds Industrial Estate, Stafford, Staffordshire ST16 3HJ.
sales@pcs4uc.co.uk of your decision to cancel this contract by a clear statement (e.g. a letter
sent by post or e-mail).
5.5. To meet the cancellation deadline, it is sufficient for you to send your communication
concerning your exercise of the right to cancel before the cancellation period has expired.
6. Effects of Cancellation
6.1. If you cancel this contract, we will reimburse to you all payments received from you,
including the costs of delivery (except for the supplementary costs arising if you chose a type
of delivery other than the least expensive type of standard delivery offered by us).
6.2. We will make the reimbursement without undue delay, and not later than
(a)14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the
goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about
your decision to cancel this contract.
6.3. We will make the reimbursement using the same means of payment as you used for
the initial transaction, in any event you will not incur any fees as a result of the
reimbursement.
6.4. We may withhold reimbursement until we have received the goods back or you have
supplied evidence of having sent back the goods, whichever is the earliest.
6.5. You shall send back the goods or hand them over to us without undue delay and in any
event not later than 14 days from the day on which you communicate your cancellation from
this contract to us. The deadline is met if you send back the goods before the period of 14
days has expired.
6.6. You will have to bear the direct cost of returning the goods
6.7. You are only liable for any diminished value of the goods resulting from the handling
other than what is necessary to establish the nature, characteristics and functioning of the
goods.
7. Warranty
7.1. All goods supplied are warranted free from defects for 3 months from the date of supply
(unless otherwise stated). This warranty does not affect your statutory rights as a consumer.
7.2. This warranty does not apply to any defect in the goods arising from fair wear and tear,
wilful damage, accident, negligence by you or any third party or any alteration or repair
carried out without our approval.
7.3. If the goods supplied to you are damaged on delivery, you should notify us in writing
via sales@pcs4u.co.uk
7.4. If the goods supplied to you develop a defect while under warranty or you have any
other complaint about the goods, you should notify us in writing via sales@pcs4u.co.uk in any event within 7 days of the date you discovered the
damage, defect or complaint.
7.5. You must obtain a returns number for any goods returned to the Supplier and this
returns number must be clearly shown on the returned parcels.
8. Limitation of Liability
8.1. Our total liability in contract, tort (including negligence or breach of statutory duty),
misrepresentation, restitution or otherwise, arising in connection with the performance or
contemplated performance of this agreement shall be limited to the price paid for the goods.
9. Data Protection
9.1. We will take all reasonable precautions to keep the details of your order and payment
secure but unless the Supplier is negligent, the Supplier will not be liable for unauthorised
access to information supplied by you.
10. Applicable Law
10.1. These terms of sale and the supply of the goods will be subject to English law and the
English courts will have jurisdiction in respect of any dispute arising from the contract.
11. WEEE
11.1. If you wish for us to dispose of your redundant IT equipment we can do this free of
charge for you. Just contact us sales@pcs4u.co.uk
12. Images
12.1. Images are for display purposes only. If you need a specific firmware revision please
contact us.
13. Force Majeure
13.1. The Supplier will not be under any liability whatsoever in the event that the Supplier is
prevented or delayed from supplying or making delivery of any goods by any reason or
cause beyond the Supplier’s control. These events include acts of God, civil commotion,
riots, flood, drought, fire, legislation or any acts by third party companies or individuals not
either under contract to or employed by the Supplier.
14. Privacy
14.1. Most browsers are automatically set to accept cookies. But, if you wish, you can
configure your browser to restrict cookies or block all cookies by changing your browser
settings. You can visit youronlinechoices which contains comprehensive information on how
to do this on a wide variety of browsers. You will also find details on how to delete cookies
from your computer as well as more general information about cookies. For information on
how to do this on the browser of your mobile phone you will need to refer to your handset manual